At Keepmoat Homes we understand the importance of creating long-term, profitable and sustainable relationships with our clients, customers and supply chain and we recognise the commercial benefits this brings for all our stakeholders. Leaving a legacy for local businesses and communities to grow and prosper, creating real and measurable sustainability.
We work hard to deliver outstanding results for our customers, providing great service and delivering excellent value for money through our responsible and ethical business practices. We support our staff through industry recognised training and qualifications in customer service to ensure we build and foster a truly customer focused culture.
We continue to use industry recognised measures in order to track our success, in particularly we work closely with NHBC to improve quality standards and customer satisfaction.
In order to measure and continuously develop our services we survey every customer to ensure satisfaction and respond effectively to areas of improvement and are actively involved in piloting new construction quality reviews, working collaboratively in improving standards for the industry.